Enhancement Request to Allow PDC Load When ECE Pods are Down or Restarted (Doc ID 2939833.1)

Last updated on APRIL 07, 2023

Applies to:

Goal

This enhancement request is to reduce operational overhead for the Billing and Revenue Management (BRM) / Pricing Design Center (PDC) / Elastic Charging Engine (ECE) applications, especially for external environments. In case ECE is down, one cannot import any pricing, which is increasing the downtime. 

This is the current default system behavior, however, there are situations where ECE pods might go down when the PDC load is happening (eg: deployment reason, memory reason, etc...). In these special cases, one needs to keep the current ongoing PDC load running (rather than failures); publish to PDC objects after the ECE pods are up/running. How to handle such cases? 
status.

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.