PDC Slow Search Using Glid
(Doc ID 2940320.1)
Last updated on APRIL 06, 2023
Applies to:
Oracle Communications Pricing Design Center - Version 12.0.0.5.0 and laterInformation in this document applies to any platform.
Symptoms
On Pricing Design Center 12.0.0.5.0 environment which has a big number of GLID entries (~18000), when in Edit screen for a charge and writing some digits in GLID box in order to narow down the search, it takes very long time (5-6 minutes) for PDC to return filtered list of GLIDs so one will be able to select the final value.
No error is logged in Weblogic Server logs during this time.
The below query is mentioned in AWR report covering problem reproduction as consuming most CPU time and it also has a very big number of executions despite only one charge was edited during that time interval:
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |