My Oracle Support Banner

Custom Workflow: Set The Event Condition For Close As False Positive Action Of Alert (Doc ID 2940621.1)

Last updated on JUNE 27, 2023

Applies to:

Oracle Financial Services Customer Screening - Version 8.1.2 and later
Information in this document applies to any platform.


Custom Workflow: Set the event condition for Close as False Positive action of alert.
Steps to reproduce:
Step1: Login to CS application
Step2: Click on Real-time screening alert list
Step3: Select alert and take event action as 'True Match'
Step4: Try to close the Alert as "close as False positive"
Expected result: When event action taken as 'True Match' and users try to close the Alert as "close as False positive" it should not close the alert it should do the validation.
Actual result: The Alert is getting closed without any validations.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.