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Billing Care: Not Able to Allocate Amount to Multiple Bills by Negative Balance Transfer (Doc ID 2943549.1)

Last updated on APRIL 20, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


In billing care, one is not able to allocate amount to multiple bills by Negative Balance Transfer from another bill.

The same error is seen when use opcode PCM_OP_AR_BILL_CREDIT_TRANSFER to transfer to multiple bills in the same account.


The issue can be reproduced at will with the following steps:

1. Create an account
2. Move pin_virtual_time (pvt) one month -> Generate 1st Bill
3. Apply full payment.
4. Apply event adjustment to one of the event.
5. Move pvt + 1 month to generate second bill
6. Move pvt + 1 month to generate third bill
7. Move pvt + 1 month to generate fourth bill
8. Apply "Negative Balance Transfer" from 1st bill to all other months bill: from Bill->Actions->Negative Balance Transfer tab


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