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Change Password Option Selects Logged-In User Not Target User (Doc ID 2944270.1)

Last updated on MAY 12, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 21.12.9.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

In P6 web, when an Admin Superuser attempts to change a user's password, after clicking on "Change Password", it populates the Admin Superuser's name in the search bar in the background and the Admin is only able to change their own password.
When another Admin Superuser tries to change the password for a user, they are able to change it.


EXPECTED BEHAVIOR

Selecting Change Password, as Admin Superuser, will allow the password for other users to be changed.

STEPS TO REPRODUCE

The issue can be reproduced at will with the following steps:

  1. Login to P6 Pro as Admin Superuser.
  2. Go to Administration > User Administration > Users.
  3. Highlight the User whose password you want to change.
  4. Click the gear icon and select Change Password.
  5. Change Password box opens normally and currently logged in Admin Superuser is not added to the Search field.
  6. Select Cancel.
  7. Click the gear icon for that same highlighted user as before and select Change Password.
  8. The Search field is populated with the currently logged in Admin Superuser and the gear icon and highlight has moved to the Admin Superuser's name and the other user is no longer visible.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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