The Adjustment To The Receipt When It Goes To Zero Does Not Affect The SIM SOH. (Doc ID 2944927.1)

Last updated on APRIL 28, 2023

Applies to:

Symptoms

When DSD adjustment receipt is done in SIM with Zero quantity, the amount is not getting updated unless when confirming the container.
Also it allows to do the adjustment and when placing an amount other than zero it generates another amount to positive.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Shipping/Receiving >DSD Receiving.
2. Create Container
3. Add item
4 . Click Save.
5. Confirm Delivery.
6. Click yes on pop up.
7. Go to Lookups >Tran History>Note it has been received.
8. Select the same DSD ID created above >Click Container >Adjust.
9. Click Yes on the pop up.
10. Adjust the same item received qty to 0 , this would be expected to send a -1 for the receipt .Note when placing an amount other than zero it generates another amount to positive.
11. Click confirm.
12. Click Yes on the pop up.
13. Again select the same DSD ID created above >Click Container >Adjust>Click Yes on pop up>Change the Received qty to 1 again.
14. Click yes on the pop up.
15. Click Confirm Delivery.
16. Click Yes on pop up.
17. Go to Lookup>Tran history.
18. Note two receipts are created in SIM with the same number, there is no receipt adjustment (RUA) and two orders are created in RMS for the same receipt id

Cause

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