My Oracle Support Banner

No Provision To Search Package In Billing Care (Doc ID 2945506.1)

Last updated on APRIL 28, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


This is an enhancement request for Billing Care to add sorting option for the packages based on package name.
The current behavior is intentional. The order is pre-determined with the package name sorting order done by the system.
It is important,based on its become difficult to CSR to select the correct one among hundreds of packages. This provides a very logical presentation for the customer service representative to view the information.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.