Creation Of New Template For ReceiptWriteOff Is Downloading Blank Template
(Doc ID 2947568.1)
Last updated on MAY 10, 2023
Applies to:
Oracle Retail Invoice Matching - Version 16.0.3 and laterInformation in this document applies to any platform.
Symptoms
On : 16.0.3 version, Other
After creating a custom template to capture and process data to be written off, the template is blank when downloaded
Expect the template to have the header and tabs as defined in the design
The issue can be reproduced at will with the following steps:
1. Populate the appropriate S9T tables
2. access Task > Data loading > download template
3. select Merchandise invoice > custom template and click download
4. open downloaded template
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |