Collection Cartridge File Level Duplicate Check is not working (Doc ID 2949556.1)

Last updated on AUGUST 22, 2023

Applies to:

Symptoms

Collection Cartridge (CC) file level duplicate check is not working when customer collect files via Secure File Transfer Protocol (SFTP). Collection Cartridge is collecting Call Details Record (CDR) files with same name multiple times from remote server even when duplicate file check is enabled.

EXPECTED BEHAVIOR
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File level duplicate check should be supported when files are collected via SFTP server.

STEPS
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1. Enabled duplicate check option in Collection Cartridge.

2. Place CDR files with same name in the remote path after each collection schedule.

Same file name are getting collected.

Cause

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