My Oracle Support Banner

Alert Decision Fields Are Blank And Unable To Take Decision in CS (Doc ID 2951264.1)

Last updated on MAY 30, 2023

Applies to:

Oracle Financial Services Customer Screening - Version 8.1.2 and later
Information in this document applies to any platform.

Symptoms

Steps to reproduce :

Step 1 : Login as CS Analyst

Step 2 : Open alert 

Step 3 : Take action against open alert.

Issue Encountered :

User reported that no actions are allowed to perform for the alert in CS UI

Changes

NA

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.