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View Top Priority Alert & View All Alerts Buttons Did not work in CS (Doc ID 2951818.1)

Last updated on MAY 31, 2023

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.8.2.0 and later
Information in this document applies to any platform.

Symptoms

Steps to reproduce :

Step 1 : Open as CS Analyst

Step 2 : Open the queue from queue management screen

Step 3 : Check View Top Priority Alert and View All Alerts buttons

Issue Encountered :

User reported that View Top Priority Alert and View All Alerts buttons are not working in queue list screen and nothing happens even after click on it.

Changes

NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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