All CDRs Processed Via OCOMC are not Loaded to EVENT_T Table in BRM (Doc ID 2951858.1)

Last updated on JULY 21, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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It is observed that all the Call Detail Records (CDR) which were processed by Oracle Communications Offline Mediation Controller (OCOMC) are not loaded to Billing and Revenue Management (BRM) EVENT_T table.
There are many ".error" files generated in the input folder of Collection Cartridges (CC) node which are not loaded in EVENT_T table. 

In step 8 below, balance got updated in Elastic Charging Engine (ECE) for both customers, but the balance in BRM got updated for only one customer as the out file was not processed.

STEPS
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1. Create two events EventDealayedSessionTelcoGsm (/gsm) and EventDelayedSessionTeloc5gGsm (/5g/gsm).
2. Set below configurations for Rated Event Manager (REM) and ensure it is running in the BRM server.
           pluginPath="brm-rated-event-manager-12.0.0.4.0.jar"
           pluginType="com.oracle.brm.ref_brm_plugin.RatedEventManagerCdrPlugin"
           refMode: DIRECT,
           remEnabled:true
3. Set threadpoolSize as 1 and checkPointInterval 30 seconds.
4. Update other Rated Event Formatter (REF) properties according to database configuration.
5. Set threadpoolsize as 1(through jconsole) for REF and restart REF.
6. Create a customer for each event.
7. Send usage for both of them.
8. Validate the balance and filenames in logs.

Cause

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