Application/Policy Summary Fails To Update Status On The Policy Screen (Doc ID 2952152.1)

Last updated on JUNE 01, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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When utilizing ProcessActivities Attached Rule for a Requirement,
if an Activity that processes also updates the Status the Policy Summary on the
right side does not update until the entire Policy is reloaded.


EXPECTED BEHAVIOR
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The Policy Summary window on the right side of the screen should always
display the most up to date information that is stored on the Database, which
should be consistent with the Policy Status displayed on the Policy Screen.


STEPS
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The issue can be reproduced at will with the following steps:
1. Create a requirement where in the XML Definition as status processes the Activities on the Policy.
2. In one of the Activities to be processed, confirm the configuration uses attached rule to update the status.
3. Trigger the Requirement to process and process the Activities.
4. Notice that the Policy Status updates as expected on the Policy however the system does not update on the Policy Summary as would be expected.

Cause

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