My Oracle Support Banner

Reallocating Obligation Throws Error Message " The obligation cannot be allocated for orders which have not been received. Previously created invoice will be deleted." (Doc ID 2952863.1)

Last updated on JUNE 07, 2023

Applies to:

Oracle Retail Trade Management - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

When trying to reallocate an obligation to ALC for a transportation where the PO was partially received the following error message is thrown:


Steps to Reproduce:
-----------------------
The issue can be reproduced at will with the following steps:
1) Create and approve an importation PO with two items.
2) Create a transportation for the created PO.
3) Create and approve an obligation at the Vessel/Voyage/ETD level over the previous transportation.
4) Receive only one of the items and close the PO by cancelling the other item quantity.
5) Reallocate the previous obligation (an error message appears with the message "The obligation cannot be allocated for orders which have not been received. Previously created invoice will be deleted.")


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.