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OIG Login Error: Error occurred while attempting to authenticate user (Doc ID 2954420.1)

Last updated on JUNE 26, 2023

Applies to:

Oracle Health Insurance Claims Adjudication - Version 3.22.1.0.0 and later
Information in this document applies to any platform.

Symptoms

After OIG installation and configuration the user is unable to log in to the application. Defined the 'oiguser' in the 'ohi_install.cfg' file and created this user in the WebLogic security realm, but unable to log in to the application - getting error message 'Error occurred while attempting to authenticate user.'


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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