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iOS 'Sys Rich Text' Data Elements Content Cannot Display Immediately Once Open The Record (Doc ID 2954805.1)

Last updated on JUNE 15, 2023

Applies to:

Primavera Unifier - Version 21.12.8.0 to 20.12.8.0 [Release 21.12 to 20.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

In iOS app, Sys Rich Text type data elements do not display content immediately once opening the record but need to wait a long time to display.

EXPECTED BEHAVIOR

Expect to see the Sys Rich Text type elements content right after access the record in iOS app the same as Android app.

The issue can be reproduced at will with the following steps:

  1. Log into iOS unifier app.
  2. Navigate to open record with Sys Rich Text DE.
  3. Notice the content does not display and the user has to wait for a long time to get the content display.

Changes

 

Cause

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