Issue Connecting To Case Management Via Watchlist Screening Application
(Doc ID 2955708.1)
Last updated on JUNE 21, 2023
Applies to:
Oracle Financial Services Customer Screening - Version 8.0.8.2.0 and laterInformation in this document applies to any platform.
Symptoms
Steps to reproduce :
Step 1 : Login to EDQ Lauchnpad
Step 2 : Open customer screening.
Step 3 : Provide values and click on search and click on matches generated which open Case management.
Issue Encountered :
User reported issue in OWS case management screen as below.
The Case Management application shows "Please Wait" and does not open the alert selected, apparently freezing.
Changes
NA
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |