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Custom Print With an Image Returns a Broken a Link in Place of the Image When Exported to Excel Format (Doc ID 2955770.1)

Last updated on JULY 13, 2023

Applies to:

Primavera Unifier - Version 22.12 and later
Information in this document applies to any platform.

Symptoms

When triggering a Custom Print which contains an Image in the Template from a Business Process record, and the data is exported to Excel Format:

Expected Result

The exported Excel file should contain the image.

Actual Result

The exported Excel file shows what looks to be a broken link in place of the image.

It should be noted that exporting the data to PDF and RTF formats returns the image as expected.

Steps to Reproduce

  1. Sign into Unifier and navigate to the applicable workspace.
  2. Open the Business Process record.
  3. Trigger the custom Print being sure to select the format as Excel.

Cause

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In this Document
Symptoms
Cause
Solution
References


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