Siemens NetManager Cartridge NE Goes Into Connecting State With Error
(Doc ID 2955875.1)
Last updated on JUNE 16, 2023
Applies to:
Oracle Communications ASAP Cartridges - Version 7.4.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On ASAP 7.4 version, Siemens Cartridge:
Siemens NetManager cartridge NE goes into Connecting state with following error:
ASAP.Console log:
Caused by: java.lang.ClassNotFoundException: org.codehaus.stax2.ri.evt.BaseEventImpl
at java.net.URLClassLoader.findClass(URLClassLoader.java:387)
at java.lang.ClassLoader.loadClass(ClassLoader.java:418)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:355)
at java.lang.ClassLoader.loadClass(ClassLoader.java:351)
... 69 more
JNEP log:
>> 133042.983:Connection handler [IP-ADDRESS]-36380:LOW :<
: (DEBUG) SiNetManagerConnection.connect(): com.mslv.activation.cartridge.si.netmanager.x7_0.helper.ProvCartridgeException: DatabaseClient: Failed to get parameter RECEIVER_SERVER_RESTART from TBL_NETMANAGER_7_0_PARAM
at com.mslv.activation.cartridge.si.netmanager.x7_0.helper.DatabaseClient.getParam(DatabaseClient.java:164)
at com.mslv.activation.cartridge.si.netmanager.x7_0.helper.DatabaseClient.getReceiverServerRestart(DatabaseClient.java:120)
at com.mslv.activation.cartridge.si.netmanager.x7_0.SiNetManagerConnection.connect(SiNetManagerConnection.java:163)
at com.mslv.activation.jinterpreter.NEConnection.doConnect(NEConnection.java:318)
at com.mslv.activation.jinterpreter.JInterpConnection.NEConnect(JInterpConnection.java:453)
at com.mslv.activation.jinterpreter.JInterpConnection.handleMessage(JInterpConnection.java:141)
at com.mslv.activation.server.ConnectionHandler.run(ConnectionHandler.java:251)
Although there were entries in TBL_NETMANAGER_7_0_PARAM table of NEP schema.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |