Case Print PDF Is Not Working in ECM 8123
(Doc ID 2957498.1)
Last updated on JUNE 29, 2023
Applies to:Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.
- Open any cases and click on print button.
- Select the required entities listed (Account & Customer)
- Click on View PDF button
Case page refresh to blank page and PDF is also not getting downloaded.
Getting below error in UMM logs. Attached all logs for your reference, would need advise on how to fix this.
[REPORTSFORCASE_JSP] ORA-01789: query block has incorrect number of result columns
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