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ECM Case - Checklists Do Not Retain Selections Or Checkmarks in Take Action Window (Doc ID 2957531.1)

Last updated on JUNE 29, 2023

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Goal

Checklists defined KYC ECM Cases are not retaining checkmarks if the case is closed and opened.
Use-Case: Customer wants checkmarks to be retained as business reopens the same case over few days as they work on getting the checklist of documents from clients and want the checkmarks to be retained when case is opened for completed items.

Solution

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In this Document
Goal
Solution


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