Background Jobs Are Not Starting After Installing or Updating Unifier On-Premise
(Doc ID 2961163.1)
Last updated on JULY 17, 2023
Applies to:
Primavera Unifier - Version 9.7 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
When attempting to perform an update to all shells, the update is not starting and no errors are seen.
EXPECTED BEHAVIOR
An update should start in an appropriate amount of time.
STEPS
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The issue can be reproduced at will with the following steps:
- Navigate to Company Workspace > Templates > Shells.
- Perform an update by making a change and selecting Update Shells.
- Note that when viewing the job history, the job never starts.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |