My Oracle Support Banner

Create Account Backdated More than One Billing Cycle (Doc ID 2961466.1)

Last updated on JULY 14, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.8.0 and later
Information in this document applies to any platform.

Symptoms

The user would like to create a service account backdated to more than one billing cycle.

ACTUAL BEHAVIOR
----------------------------
Balance Group bucket for free data is merged into one from 25Apr-1June.

EXPECTED BEHAVIOR
---------------------------------------
The expectation is to have two separate buckets for free entitlement
1st Bucket 25Apr-1May
2nd Bucket 1May-1June

STEPS
-----------------------
1. Current System Date 3 June 2023.
2. Billing Account B1 is effective from 1Mar 2023
3. Next Bill_T for Billing Account is 1June2023 (Billing did not executed yet, delayed period 10days).
4. Adding a service account S1 in Billing Account on 25Apr (backdate)
5. Billing and Revenue Management(BRM) is creating service account S1 and NEXT BILL_T is aligned with Billing Account B1 as 1June.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.