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P6 Professional Access Violations Event Codes and Network Disconnects (Doc ID 2961567.1)

Last updated on JULY 27, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 21.12.10.0 and later
Primavera P6 Professional Project Management - Version 21.12.10.0 and later
Information in this document applies to any platform.

Symptoms

Random P6 Professional connection issues occur after upgrading to release 21.12.10 (and later) or 22.12.x.

These may include:

  1. PM.exe Access Violations
  2. Event Codes
  3. Network disconnects (observed in primavera.cacheservice.log)

5/12/2023 8:21:34 AM Information Info Device:Network Connected
5/12/2023 8:21:47 AM Information Warn Device:Network Disconnected
5/12/2023 8:21:50 AM Information Info Device:Network Connected
5/12/2023 8:22:01 AM Information Warn Device:Network Disconnected
5/12/2023 8:47:49 AM Information Info Device:Network Connected
5/12/2023 9:14:19 AM Information Debug Requesting exit

5/12/2023 9:14:19 AM Information Info Orchestrator received completion from LaunchApplication, result = True
5/12/2023 9:14:19 AM Information Info Orchestrator sending request to ContextStateChange
5/12/2023 9:14:19 AM Information Debug Consumer Primavera.Launcher.Services.Orchestrators.ContextStateOrchestrationService requested to change GOMPROD dstamness Server Context to Closed
5/12/2023 9:14:19 AM Information Debug GOMPROD dstamness Server Context changed to Closed

Cause

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In this Document
Symptoms
Cause
Solution
References

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