P6 Professional Access Violations Event Codes and Network Disconnects
(Doc ID 2961567.1)
Last updated on JULY 27, 2023
Applies to:
Primavera P6 Enterprise Project Portfolio Management - Version 21.12.10.0 and laterPrimavera P6 Professional Project Management - Version 21.12.10.0 and later
Information in this document applies to any platform.
Symptoms
Random P6 Professional connection issues occur after upgrading to release 21.12.10 (and later) or 22.12.x.
These may include:
- PM.exe Access Violations
- Event Codes
- Network disconnects (observed in primavera.cacheservice.log)
5/12/2023 8:21:34 AM Information Info Device:Network Connected
5/12/2023 8:21:47 AM Information Warn Device:Network Disconnected
5/12/2023 8:21:50 AM Information Info Device:Network Connected
5/12/2023 8:22:01 AM Information Warn Device:Network Disconnected
5/12/2023 8:47:49 AM Information Info Device:Network Connected
5/12/2023 9:14:19 AM Information Debug Requesting exit
5/12/2023 9:14:19 AM Information Info Orchestrator received completion from LaunchApplication, result = True
5/12/2023 9:14:19 AM Information Info Orchestrator sending request to ContextStateChange
5/12/2023 9:14:19 AM Information Debug Consumer Primavera.Launcher.Services.Orchestrators.ContextStateOrchestrationService requested to change GOMPROD dstamness Server Context to Closed
5/12/2023 9:14:19 AM Information Debug GOMPROD dstamness Server Context changed to Closed
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |