My Oracle Support Banner

Error While Opening Bill Unit Summary Rest API When Account Has More Than 100 Childs (Doc ID 2962261.1)

Last updated on AUGUST 01, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


While opening some accounts with large number of bills or child accounts, billing care shows alert like "The system is unable to complete the task. Contact your supervisor", but there is not any impact on any other functionality or operations.

The user is getting error in this Application Programming Interface (API) Bill unit summary "https://billingcare.<servername>.net:7004/bc/webresources/v1.0/billunits/bill-unit-summary" while opening account with more that 100 child accounts.

How to resolve this issue?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.