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Error While Opening Bill Unit Summary Rest API When Account Has More Than 100 Childs (Doc ID 2962261.1)

Last updated on AUGUST 01, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.4.0 and later
Information in this document applies to any platform.

Goal

While opening some accounts with large number of bills or child accounts, billing care shows alert like "The system is unable to complete the task. Contact your supervisor", but there is not any impact on any other functionality or operations.

The user is getting error in this Application Programming Interface (API) Bill unit summary "https://billingcare.<servername>.net:7004/bc/webresources/v1.0/billunits/bill-unit-summary" while opening account with more that 100 child accounts.

How to resolve this issue?
 

Solution

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In this Document
Goal
Solution
References


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