OIPA Activities Process In UTC While Business Requires EST
(Doc ID 2962309.1)
Last updated on JULY 19, 2023
Applies to:
Oracle Insurance Policy Administration J2EE - Version 11.3.0.26 and laterInformation in this document applies to any platform.
Symptoms
On : 11.3.0.26 version, Client Activity
ACTUAL BEHAVIOR
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OIPA Activities Screen showing Dates in UTC.
In OIPA when the users process an Activity ex: approving a Policy or any Activity,
when the user clicks on Detail Tab after the Activity has been processed, the Date/Time timestamp of processing are in UTC.
The business requires the Timestamp to be in EST.
EXPECTED BEHAVIOR
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Timezone should be customizable.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to OIPA.
2. Locate a Policy/Client.
3. Click on the Activities and Process a Pending Activity.
4. Once processed, Review the Details Tab and notice the Date/Time timestamp of processing are in UTC.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |