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Real-time Alert Created With Incorrect Alert Type (Doc ID 2962411.1)

Last updated on JULY 25, 2023

Applies to:

Oracle Financial Services Customer Screening - Version 8.1.2 and later
Information in this document applies to any platform.

Goal

On : 8.1.2 version, WEBUI

Real-time alert created with incorrect alert type

A real-time alert was created with three matches in three different watch list types (SAN, EDD and PRB). The match with highest score was PRB but the alert type was defined as SAN (the match with lowest score). In the alert details, the match score correctly shows the score of the PRB match though. 

Solution

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Goal
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