Scheduled Valuation Activity Reports 'Activity Timed Out' Status When Processed Manually
(Doc ID 2962508.1)
Last updated on JULY 19, 2023
Applies to:
Oracle Insurance Policy Administration J2EE - Version 11.3.1.6 and laterInformation in this document applies to any platform.
Symptoms
On : 11.3.1.6 version, Cycle
ACTUAL BEHAVIOR
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Unable to complete the process of the Scheduled Valuation Activity while adding through UI manually.
Would like to use the Scheduled Valuation processing however when adding the Transaction manually to ensure the Values and the Activity are running correctly, the 'Activity Timed Out' Status is reported.
STEPS
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The issue can be reproduced at will with the following steps:
1. Added Scheduled Valuation Activity at the Living Annuity Plan level.
2. Activity is in Pending Status.
3. Click on Activity Process button.
4. Valuation entries are creating in the AsScheduledValuation table for the Polices.
5. This Activity is showing the same after 1 hour.
6. Following 2 Hrs+ , the Transaction is shown in a 'Activity Timed Out' Status.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |