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ECM 8123 | Issue On Customer Deletion (Doc ID 2962960.1)

Last updated on JULY 27, 2023

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

Customer cant be deleted from ECM case under Customer tab. Delete operation is successful from UI but customer is not deleted and nothing is recorded in audit as well.

Changes

 
v_control_specific_14 was incorrectley configured

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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