Tables Don't Display Properly In Custom Emails When Using 'Email Attachments Via Link' Feature.
(Doc ID 2963249.1)
Last updated on FEBRUARY 26, 2024
Applies to:
Primavera Unifier - Version 22.12.5.0 and laterPrimavera Unifier Cloud Service - Version 22.12.5.0 and later
Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Tables don't display properly in custom emails when using 'Email attachments via Link' feature
EXPECTED BEHAVIOR
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Tables display properly in custom emails when using 'Email attachments via Link' feature
STEPS
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The issue can be reproduced at will with the following steps:
- Login Unifier
- Go to Company Workspace-->Configuration-->Business Process, choose one BP, open it, in General tab, enable option "Replace attachments with Links".
- Go to Customize Email-->Content, define customize email with table with border.
- Go to Project, then go to relative BP, create BP record, upload attachment, send to next step.
- Receive email in outlook, check the email content, there is no table border shown.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot view table with border.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |