Able To Create Multiple Segments On A Pending Policy (Doc ID 2963669.1)

Last updated on JULY 26, 2023

Applies to:

Symptoms

On : 11.3.1.11 version, General

ACTUAL BEHAVIOR
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In V10, there's a button on the top of the Coverages page called "Add Coverages".
User hovers over this then clicks on Deferred Annuity then clicks on Calculate to add the Segment. Once this is done, the "Add Coverages" button disappears.

In V11, when creating a New Policy on the Coverages page, there's a field called "+ Add Coverages" with the only option being Deferred Annuity.
To create this Coverage/Segment, the user clicks on the arrow to the right of the field. Then clicks on the Calculate button to add the segment.
Segment is added but the "+Add Coverages" field is still displayed and is enabled.
This allows the user in V11 to enter multiple Deferred Annuity Segments until they go to a different page then come back to the Coverages page.


STEPS
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The issue can be reproduced at will with the following steps:
1. Login to OIPA application.

2. Navigate to the specific Policy.
- The Policy should be Pending and not have any Coverages added yet.
- If this Policy is not in the correct state, you can easily create this problem on a newly created policy as well.
- Will need to enter Future Allocation and assign an Owner and an Annuitant Role before proceeding.

3. Navigate to the Coverages Screen.
4. Click the “Add Segment” button.
5. Scroll to the bottom and click Calculate.
6. This will successfully add a Deferred Annuity Segment.
7. However, you will also see that the “Add Segment” button is still available to be clicked again.
8. Click the Add Segment button and Calculate once again.
9. You will see that the system allows you to create 2 Deferred Annuity Segments.
10, Workaround is to add edits in Submit/Issue to ensure contracts are not issued with multiple Deferred Annuity coverages.

Cause

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