Case From Promoted Alert Does not Get The Attachment Added To The Alert (Doc ID 2964882.1)

Last updated on AUGUST 06, 2023

Applies to:

Oracle Financial Services Customer Screening - Version 8.1.2 and later
Information in this document applies to any platform.

Steps to reproduce :

Step 1 : promote a CS alert to a case

Step 2 : Check if attachments added to the alert in the case created is displayed.

Issue Encountered :

User reported that added attachment in alert is not displayed in case Evidence section

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In this Document

Symptoms

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