My Oracle Support Banner

ECM 8124- Case Search Navigating Issue (Doc ID 2968398.1)

Last updated on AUGUST 22, 2023

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

In ECM 8124, We are seeing issue when we are trying to navigate to case Search screen from Search Event screen

Below are the steps followed:
1.Login to ECM application and Click on Search Events
2.Events page is loaded
3.Being on Search Events screen, Click on hamburger menu on the top and click case Search
4. Search case Page is not loaded



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.