After OFSAAI 8.1.2.3 Patch 35013409 Message Server Failed With "ConnectToDatabase: Fatal Error, failed to get the password from LibSmsConnect" (Doc ID 2968423.1)

Last updated on AUGUST 22, 2023

Applies to:

Symptoms

After <Patch 35013409> Oracle Financial Services Analytical Applications Infrastructure 8.1.2.3.0, message server failed to start and the following error occurred:

Error:

ftpshare/logs/SERVERS/SERVER_MESSAGESERVER_LOG_TRACE_XXXXX.log:

----------------------------------------------------------------------------------------------------
  LOGGING STARTED FOR MESSAGESERVER_LOG_TRACE_XXXXX
----------------------------------------------------------------------------------------------------

[16-08-23 17:15:06 GMT PM][INFO][BACKEND][OFSAA][MESSAGESERVER_LOG_TRACE_XXXXX] Log File open successfully
[16-08-23 17:15:06 GMT PM][INFO][BACKEND][OFSAA][MESSAGESERVER_LOG_TRACE_XXXXX] Trying to retrieve Message Server Port ...
ClsUSmsConnect::InitEnv(), Error, a generic exception was caught while trying to retrieve information about the config DB
FAILED: create_oci_session() - error attaching to server using OCIServerAttach()...
FAILED: log_on().
OCIERROR: ORA-12545: Connect failed because target host or object does not exist

CI18NProvider::CI18NProvider, Error, unable to connect to the config database
CI18NProvider::CI18NProvider, Error, generic exception while trying to construct an instance of I18NProvider
ClsUSmsConnect::ClsUSmsConnect(), Error, a generic exception was caught while trying to initializing the class
[16-08-23 17:15:06 GMT PM][SEVERE][BACKEND][OFSAA][MESSAGESERVER_LOG_TRACE_XXXXX] ConnectToDatabase: Fatal Error, failed to get the password from LibSmsConnect
[16-08-23 17:15:06 GMT PM][SEVERE][BACKEND][OFSAA][MESSAGESERVER_LOG_TRACE_XXXXX] Could not start Message Logger Server ...

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.