Unable to Edit Items in the Service Point Multi-Item Information Zone (Doc ID 2968662.1)

Last updated on SEPTEMBER 21, 2023

Applies to:

Symptoms

MDM throws an error when trying to edit items in the SP Mulit-Item Information Zone. The items on the SP are not displayed.


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to the "SP Multi-Item Information" Zone on the Service Point portal
2. In the Zone, attempt to edit items in the "SP Multi-Item Information Zone"
3. Get the error:  "The zone SQL number 1 has encountered an exception."

Cause

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