Unable to Edit Items in the Service Point Multi-Item Information Zone
(Doc ID 2968662.1)
Last updated on SEPTEMBER 21, 2023
Applies to:
Oracle Utilities Meter Data Management - Version 2.2.0.3.0 and laterInformation in this document applies to any platform.
Symptoms
MDM throws an error when trying to edit items in the SP Mulit-Item Information Zone. The items on the SP are not displayed.
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to the "SP Multi-Item Information" Zone on the Service Point portal
2. In the Zone, attempt to edit items in the "SP Multi-Item Information Zone"
3. Get the error: "The zone SQL number 1 has encountered an exception."
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |