After Installing The Delegated Administrator, Calendar Service Is not working (Doc ID 2968892.1)

Last updated on AUGUST 19, 2023

Applies to:

Symptoms

After installing the Delegated Administrator (DA), the calendar service is not working.

Oracle Directory Server Enterprise Edition (ODSEE) and Oracle Unified Directory (OUD) servers exist in a replicated environment.  Mail, Calendar, Contacts and DA are installed on the ODSEE server, as well as on the OUD server.

Patch 12 for the DA was deployed on the OUD server. The patch installation was successful but after the installation, the admin login for the DA on the ODSEE server was unsuccessful and all users were not able to log into the calendar service.

The DA on the OUD server was working fine, but when attempting to log into the URL for the DA on the ODSEE server, a generic error of "invalid password or account" appeared. During this time, all other UCS functions in the ODSEE environment were working fine.

Debug logging for the DA was turned on and the DA was redeployed, but the error persisted and nothing was being logged to the da log file.
The two directory servers are separate, but they replicate each other.
The only thing that was done when this broke was that DA 7.0.0.12.0 was installed in the GF5 container to use with the OUD server. For some reason, that seemed to "break" the "old" ODSEE DA login capability. Nothing was noted in the GF3 server log, and the DS access log did not find the user.

No other changes were made to the ODSEE / DA environment.

DA 7.0.0.11.0 was reinstalled via the saveState file, was redeployed correctly, but the issue persisted.

Changes

DA 7.0.0.12.0 was installed in the GF5 container to use with the OUD server.

Cause