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Error While Uploading A Payment When We Have Multiple Checks On A Given Day For A Single Account (Doc ID 2969363.1)

Last updated on AUGUST 23, 2023

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 5.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v5.1.0.0.0, Error while uploading a Payment.

Error occurs when uploading a Payment where multiple checks for a single account used on a given day.
We are using the base algorithm type C1-CCPYTSADS and its giving the below error.
 
ERROR
-----------------------
Pending payment already present in Payment Uploading Staging area for Bill ID(nnn...)

ACTUAL BEHAVIOR:
------------------
Pending payment already present in Payment Uploading Staging area for Bill ID.

EXPECTED BEHAVIOR:
-------------------
File should be uploaded successfully.

STEPS:
---------
1. Upload a payment file for Bill with partial payment (Match type with manual distribution as blank).
2. Move to staging.
3. Upload another file for the same bill, match type with remaining amount.

Cause

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In this Document
Symptoms
Cause
Solution
References


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