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Not Able To Add Characteristic Type On Person (Doc ID 2969869.1)

Last updated on AUGUST 25, 2023

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 4.0.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v4.0.0.0.0, Nothing available under Characteristic Type drop-down for a Person.

ACTUAL BEHAVIOR
----------------------------
Not able to add Characteristic type on Person.

EXPECTED BEHAVIOR
---------------------------------
User should be able to add Characteristic type on Person level.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Search or Add a Person
2. Access Characteristics tab
3. Try to select a Characteristics Type value under Characteristic Type drop-down
  - It shows no option to select when Characteristic Type available for Person entity.

Cause

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In this Document
Symptoms
Cause
Solution
References


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