Auto Process Of Batch Payment Is Not Working in Billing Care
(Doc ID 2971749.1)
Last updated on DECEMBER 02, 2024
Applies to:
Oracle Communications Billing and Revenue Management - Version 12.0.0.4.0 and laterInformation in this document applies to any platform.
Symptoms
When "Auto Process" is ON, then importing a payment file is not processing it successfully.
Scenario:
1. Open BillingCare
2. Click on Batch Payment Tab
3. Click on Auto-Process (enable it)
4. Click on import
5. Choose a .pmt file and check if it gets auto processed or not, issue is that it is not auto processed
Note:
- If "Auto Process" is kept OFF, then the same payment file is getting processed successfully.
- This is happening for custom payment type
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |