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KPI Not Coming Up / Freezes Up (Doc ID 2971978.1)

Last updated on SEPTEMBER 11, 2023

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.3.0 and later
Oracle Real-Time Scheduler - Version 2.3.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.3.0.3.0 version, Common Dispatcher Interface

ACTUAL BEHAVIOR
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KPI not coming up / freezes up

Several dispatchers are unable to use KPI from the application. Application freezes up and the only way the user could get out from that scenario is to exit out of MWM/ORS.

Cause

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In this Document
Symptoms
Cause
Solution
References


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