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"Previous Version Found" Error While Upgrading to Argus Safety 8.4 from 8.1.3 (Doc ID 2972714.1)

Last updated on OCTOBER 10, 2023

Applies to:

Oracle Life Sciences Argus Safety Japan - Version 8.1.3 and later
Information in this document applies to any platform.

Symptoms

While upgrading Argus Safety 8.1.3 to 8.4, the install-shield was throwing following validation error in Web Server -

"A previous version of Argus Insight and/or Argus Safety has been found on the system. Please uninstall before running this installer."

Cause

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In this Document
Symptoms
Cause
Solution
References


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