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User unable to login to compliance studio (Doc ID 2972996.1)

Last updated on SEPTEMBER 12, 2023

Applies to:

Oracle Financial Services Compliance Studio - Version 8.1.2 and later
Information in this document applies to any platform.

Goal

User unable to login to compliance studio 

Steps to Reproduce:

Access compliance studio URL and provide user credentials and click on login

Issue Encountered:

18:50:49.103 [ qtp808417649-26] ERROR y.authentication.OFSNativeAuthenticationProvider - - - - ERROR - - - - - OFSAALOGGER com.ofs.aai.config.security.authentication.OFSNativeAuthenticationProvider org.springframework.web.client.HttpClientErrorException$NotFound: 404 : [<!doctype html><html lang="en"><head><title>HTTP Status 404 – Not Found</title><style type="text/css">body {font-family:Tahoma,Arial,sans-serif;} h1, h2, h3, b {color:white;background-color:#525D76;} ... (431 bytes)]
java.lang.Exception: null
at com.ofs.aai.AuthLogger.log(AuthLogger.java:25) ~[aai-auth-service-1.0.0.jar!/:0.1]
at com.ofs.aai.config.security.authentication.OFSNativeAuthenticationProvider.authenticate(OFSNativeAuthenticationProvider.java:107) ~[aai-auth-service-1.0.0.jar!/:1.0.0]
at org.springframework.security.authentication.ProviderManager.authenticate(ProviderManager.java:182) ~[spring-security-core-5.5.1.jar!/:5.5.1]
at org.springframework.security.web.authentication.UsernamePasswordAuthenticationFilter.attemptAuthentication(UsernamePasswordAuthenticationFilter.java:85) ~[spring-security-web-5.5.1.jar!/:5.5.1]
at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:222) ~[spring-security-web-5.5.1.jar!/:5.5.1]
at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:212) ~[spring-security-web-5.5.1.jar!/:5.5.1]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) ~[spring-security-web-5.5.1.jar!/:5.5.1]
at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:103) ~[spring-security-web-5.5.1.jar!/:5.5.1]
at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:89) ~[spring-security-web-5.5.1.jar!/:5.5.1]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) ~[spring-security-web-5.5.1.jar!/:5.5.1]
at org.springframework.security.web.csrf.CsrfFilter.doFilterInternal(CsrfFilter.java:132) ~[spring-security-web-5.5.1.jar!/:5.5.1]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) ~[spring-web-5.3.8.jar!/:5.3.8]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) ~[spring-security-web-5.5.1.jar!/:5.5.1]
at org.springframework.security.web.header.HeaderWriterFilter.doHeadersAfter(HeaderWriterFilter.java:90) ~[spring-security-web-5.5.1.jar!/:5.5.1]
at org.springframework.security.web.header.HeaderWriterFilter.doFilterInternal(HeaderWriterFilter.java:75) ~[spring-security-web-5.5.1.jar!/:5.5.1]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) ~[spring-web-5.3.8.jar!/:5.3.8]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) ~[spring-security-web-5.5.1.jar!/:5.5.1]
at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:110) ~[spring-security-web-5.5.1.jar!/:5.5.1]
at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:80) ~[spring-security-web-5.5.1.jar!/:5.5.1]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) ~[spring-security-web-5.5.1.jar!/:5.5.1]
at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:55) ~[spring-security-web-5.5.1.jar!/:5.5.1]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) ~[spring-web-5.3.8.jar!/:5.3.8]

Solution

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In this Document
Goal
Solution
References


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