Unable To Process Request Response Received From GET-Decision WS Call.User Unable To Determine Issue (Doc ID 2973154.1)

Last updated on SEPTEMBER 14, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Unable to Process Request response received from GET-Decision WS call. User unable to determine issue

Use Case - User has invoked "Decision GET" WS and receiving response as "Unable to Process Request". The Error message should display appropriate error details

EXPECTED BEHAVIOR
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System should display appropriate error in response back so that customer can perform action accordingly.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create an application and bring it to "New-Review Required" status.
2. Ensure no Decision /Pricing details are populated on application.
3. Invoke "GET-Decision WS" for above application.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users having issue with error message.

Cause

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