My Oracle Support Banner

OFSAA URL Fails To Load Login Screen in Environment With Load Balancer (Doc ID 2974796.1)

Last updated on OCTOBER 11, 2023

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version and later
Oracle Financial Services Profitability Management - Version and later
Oracle Financial Services Funds Transfer Pricing - Version and later
Oracle Financial Services Asset Liability Management - Version and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)


After updating the Java version, the OFSAA application server starts successfully and WebSphere seems to start successfully.  However, when you try to access the OFSAA URL, it fails to load.  You reverse the Java upgrade and everything starts successfully again but you still cannot access the OFSAA URL.  The environment does use a Load Balancer.

The following errors exist in the web layer RevAppserver.log:

[30-08-23 09:46:42,124 GMT AM] [ERROR] [WEB] [REVELEUS] [NA] [SOCKETWRAPPER] Error in reading from Socket Object Input Stream, Ident:<SERVER NAME>:<PORT>:#5 Exception writing aborted; com.ofs.aai.bean.OFSAAMessage$Severity
[30-08-23 09:46:42,125 GMT AM] [ERROR] [WEB] [REVELEUS] [NA] [SOCKETWRAPPER] writing aborted; com.ofs.aai.bean.OFSAAMessage$Severity
Caused by: com.ofs.aai.bean.OFSAAMessage$Severity
[30-08-23 09:46:42,126 GMT AM] [DEBUG] [WEB] [REVELEUS] [NA] [NONE] [DirectCommImpl] Error in communication with FICServer, Cargo :[SC:20][ST:889][SST:889][Oper:0][Version:0][EF:false][D:OFSPFTINFO][S:null][U:null][PT:889][P:nullnull] Exception :java.lang.Exception: [DirectCommImpl] Unable to connect to FICServer, retry count exceeded


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.