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Oracle Clinical 5.4: Patch OC Triggers “General Exception” Error (Doc ID 2975484.1)

Last updated on SEPTEMBER 20, 2023

Applies to:

Oracle Clinical Remote Data Capture Option - Version 5.4.0 and later
Information in this document applies to any platform.


After Patch OC was applied, when trying to launch the OC it triggers the “General Exception” error:

Example screenshot of the error:

Text Error tech-stack code:

ExitException[ 3] Unable to load resource: https://<host_name><domain>:port/forms/java/%ProductName%.jnlp
    at sun.plugin2.applet.JNLP2Manager.ensureAllJnlpFilesAreAvailable(Unknown Source)
    at sun.plugin2.applet.JNLP2Manager.prepareLaunchFile(Unknown Source)
    at sun.plugin2.applet.JNLP2Manager.loadJarFiles(Unknown Source)
    at sun.plugin2.applet.Plugin2Manager$ Source)
    at Source)


 Patch OC [Patch ID 34257946] was applied.


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