My Oracle Support Banner

Allowances Not Getting Credited After Replenishment Billing Before Midnight On Any Purchase (Doc ID 2975619.1)

Last updated on SEPTEMBER 20, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.20.0 and later
Information in this document applies to any platform.

Goal

Scenario:
Trigger billing is enabled and suppose the replinshment (open billing) billing is completed before midnight and do "CHANGE_PLAN" or "PURCHASE_ADDON" before 00:00AM.

Actual Result: The balances are getting credited only for that particular day (30th or 31st to 1st 00:00 hrs) but not credited for the complete bill cycle.
Expected result: The allowances for the account should be granted for the upcoming month i.e. from 1st to the end of month (30th or 31st)

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.