My Oracle Support Banner

Billing Due Amt Not Matching With Payment Amt In Repayment Details - Converted Account (Doc ID 2978277.1)

Last updated on OCTOBER 09, 2023

Applies to:

Oracle Financial Services Lending and Leasing Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Billing Due Amt not matching with Payment amt in Repayment Details - Converted Account

Billing TXN_AMT is not generated on based on the repayment details in the converted account.

EXPECTED BEHAVIOR
-----------------------
Billing transaction amt should get generated correctly.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Convert a lease account using the attached input files.
2.Run the billing batch jobs TXNDDT_BJ_100_01
3.Compare the Due amt in transaction history with Repayment details.
4.Generated Txn amount is not matching with payment amount in the repayment schedule.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users having issue with txn amt in converted account.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.