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After Promoting an alert to a case the action is not getting captured in audit trail in CS (Doc ID 2978369.1)

Last updated on OCTOBER 07, 2023

Applies to:

Oracle Financial Services Customer Screening - Version 8.1.2 and later
Information in this document applies to any platform.

Symptoms

Steps to reproduce :

Step 1 : Open the Alert 

Step 2 : Take action as promote an alert to case 

Step 3 : check if audit is capture.

Issue Encountered :

After Promoting an alert to a case the action is not getting captured in audit trail in CS

Changes

NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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