My Oracle Support Banner

AAI | Unable To Sort Any Column In Any Grid From Inside A Case (Doc ID 2978864.1)

Last updated on OCTOBER 10, 2023

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.


After entering a case, all grids cannot be sorted by columns.
When clicking the arrows in the columns, nothing happens and no sorting happens.
This is happening for all tabs, all grids, all columns.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.