Both CS & TF Queues Appearing In CS Queue Management Page (Doc ID 2978933.1)

Last updated on OCTOBER 10, 2023

Applies to:

Goal

Both CS & TF queues appearing in CS Queue Management Page.

Steps to check.

1. Access the TF application.

2. Click on queue management.

3. Check the queues.

Expected result:
The CS queues are appearing when the TF queue management is clicked. Viceversa is also happening when the user access CS applicaiton, TF queues are visible.

Solution

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